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Suspect one: the rate

Ocala is unusual in having four electric providers in one county. Inside the city limits, Ocala Electric Utility, city-owned with about 56,000 customers, sets its own rates through the city council. Outside, Duke Energy Florida, SECO Energy and Clay Electric Cooperative each have their own tariffs and fuel adjustments, split by territory agreements that don’t follow neighborhood lines in any obvious way; parts of the SR 200 corridor are SECO, parts are Duke.

How to rule it out: find the kilowatt-hours on this bill and the same month last year. Rates change the dollars; they don’t change the kWh. If usage is flat and the total rose, call the utility, not us. If usage rose, keep reading.

Suspect two: the house

Before blaming the equipment, think about what changed in the building.

  • Weather. July averages 90 in Ocala; a July that ran 93 for three weeks adds hours to every system in the county. Compare cooling degree days if you want precision; otherwise, ask a neighbor if theirs rose too.
  • A pool pump that was switched to run longer, or a pool heater used in October.
  • The well pump and irrigation on county properties.
  • Someone home more. A retiree in On Top of the World who starts spending August afternoons indoors at 74 instead of at the clubhouse changes the bill.
  • A water heater element that’s failing, or a dryer vent that’s clogged.
  • Attic insulation disturbed by a roofer, a plumber or a rat.

How to rule it out: if nothing on this list applies, the air conditioner is left.

Technician measuring compressor amp draw against the rated load on a Fore Ranch condenser
Amps against the nameplate: the one number that says whether the compressor is working harder than it was designed to.

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Suspect three: the air conditioner

A 2008 system in a Fore Ranch two-story is now seventeen years old. It still cools. It has never been cheaper to run than the day it was installed, and it’s been losing ground every year, in ways nobody sees until the bill says so.

What’s happened to it Effect on the bill What fixes it
Outdoor coil coated with oak pollen since spring Compressor runs hotter and longer to reject heat Chemical coil cleaning (OEU repair rebate applies)
Slow refrigerant leak Low charge; system runs much longer for the same cooling Leak repair and charge (OEU rebate applies)
Attic duct leaking A fifth of the cooling goes into the attic Duct sealing (OEU and Duke both pay toward it)
Blower on a clogged one-inch filter Motor draws more, coil starves Filter, or a media cabinet
Compressor worn Draws more amps than its nameplate for less output Repair-or-replace conversation
Heat strips engaging in cooling mode A wiring or sequencer fault; strips run with the AC Electrical repair, often small
Thermostat running the fan continuously Blower all day, and humidity blown back in Setting change

The last two are worth a special mention because they’re invisible. A stuck heat-strip sequencer can run resistance heat alongside cooling for weeks; the house still cools, the bill doubles. A fan left on “On” instead of “Auto” runs the blower every hour of the month.

What a measuring visit looks like

We don’t guess at any of this. A technician from the Palm Coast shop measures compressor amps against the rated load on the data plate, refrigerant pressures and temperatures, blower amps, static pressure across the filter and coil, supply and return temperatures, and whether the strips are energized. We look at the duct from the hatch. Then you get a list: what’s costing you, what each fix costs, and what each is likely to return on the bill. If the answer is that a seventeen-year-old compressor is drawing well over its rating, we’ll say replacement, and we’ll estimate the savings from your own kilowatt-hours.

Rebates and the four utilities

Inside the city, Ocala Electric Utility has paid a repair rebate toward coil cleaning, leak repair and duct repair, a tune-up rebate, and a Wi-Fi thermostat rebate, all requiring licensed-contractor paperwork and, for some, a contractor from its pre-qualified list. Duke Energy Florida offers a free Home Energy Check and rebates toward replacement and duct work. Clay Electric runs a heat pump rebate and a free energy survey. SECO offers bill credits for its smart thermostat program and surge protection rather than HVAC rebates. Whether Cook’s is enrolled to file directly with each is something we’ll confirm rather than assume. [[CONFIRM WITH JERRY]]

Bill questions from Marion County households

Ocala Electric raised rates. How do I know how much of the jump is that?

Compare kilowatt-hours, not dollars, to the same month last year. If the kWh are flat and the dollars rose, it’s the rate. If the kWh rose, something in the house is using more, and the air conditioner is the first suspect from May through October.

We're on a well. Does the pump matter?

A well pump that’s short cycling on a waterlogged pressure tank, or an irrigation schedule that runs daily, can add noticeably. It’s the second thing we’d rule out after the air conditioner on a county property.

Does the OEU rebate for repairs apply if the bill was the only symptom?

OEU’s HVAC repair rebate has covered coil cleaning, refrigerant leak repair and duct leak repair with a licensed contractor’s receipt, regardless of what prompted the visit. We’ll give you the paperwork; whether Cook’s is on OEU’s pre-qualified list is something to confirm with us. [[CONFIRM WITH JERRY]]

The system is seventeen years old. Is a new one really going to lower the bill?

On the cooling line, usually by a meaningful fraction, between the higher efficiency rating and the fact that a seventeen-year-old compressor has drifted well below its own rating. We’ll estimate it from your actual kWh rather than a brochure number.

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